Best IT Companies in Malaysia – Top IT Outsourcing Services for Your Tech Needs

Technology is everywhere, but some countries are really out there killing it in IT. Believe it or not, Malaysia’s among the nations with some of the best software developers. There’s been a surge in startups and app developers in recent years all thanks to our government’s strong support for the tech industry.

In Malaysia, tech parks, incubators, and accelerators are springing up everywhere, and our universities are birthing highly qualified graduates in computer science and related fields. So if you’re a business person searching for the best shared services and outsourcing companies in Malaysia to collaborate with, stick around.

What is an IT Company?

An IT company handles all the technical aspects that keeps your business up and running. They can help with tasks like building websites, setting up cloud services, and more. Working closely with an IT support company means that you’re getting expert help to keep your tech stuff working buttery smooth. They make sure everything runs well in the background and your team and clients get the best experience possible.

Besides, they keep you in the loop of the latest tech trends and improve how your business operates. They also make it easier for you to attract, engage, and convert customers. By collaborating with IT companies, you’re setting yourself up for success.

This article will dish out some of the best IT companies in Malaysia and what makes them so outstanding.

Top 10 IT Companies in Malaysia 

1. Marketing Signal Lab

 

 

On top of the list, we’ve got Marketing Signal Lab from Kuala Lumpur, Malaysia. They’re one of our country’s leading IT companies, taking care of your tech needs so you can focus on what you do best. They spare you the headaches of hiring by giving you access to Malaysia’s most skilled talent.

This IT solutions company in KL is on a steadfast commitment to finding the perfect win-win solution and making your outsourcing game profitable for all parties. They’re equipped with the most flexible and scalable IT solutions, sticking to the agreed plan and keeping up with the latest industry standards.

Marketing Signal Lab’s got a bunch of IT services in their lineup, including:

• Marketing
• Help Desk Support
• Network Management
• Hardware and Software Installation
• Data Backup and Recovery
• Virus and Malware Protection
• System Monitoring
• IT Consulting
• User Training and Support

2. Brandt International

 

The IT consultants at Brandt International aren’t just all talk—they deliver. They’re pros at improving customer experience and service with their extensive knowledge in fields like telecommunications, finance, retail, tech, and more. They know they can handle everything as they’ve helped hundreds of companies level up their customer service game.

This IT service company has successfully completed loads of projects in areas like:

• Technical, DevOps, IT strategy, and business transformation
• Comprehensive IT strategy and implementation
• Business process redesign using Six Sigma and cross-functional teams
• Expertise in global finance and banking IT, including security
• Design and development of human performance improvement

3. ENVO BPO Services

 

 

In 2009, Dato Lin Han Boon founded the pioneering ISO-certified IT support company ENVO Bpo Services Sdn. Bhd. (ENVO). He’s also the Treasurer of Outsourcing Malaysia, part of the Malaysian National ICT Association (PIKOM).

ENVO is all about freeing you up to focus on the important stuff in your business while they step in to boost your productivity with their bespoke IT solutions, giving you that competitive edge.

This IT outsourcing company provides:

• IT Equipment Renting and Leasing Services
• Telephony Systems
• IT Support and Consultancy
• VPN and Remote Working Solutions

4. IT First

 

 

Whether you’re offloading business tasks to a new hire or an external vendor, there’s always gonna be some risks. But most of these risks can actually be avoided if you know what to look for and ask the right questions.

Many IT outsourcing companies don’t give you direct control or detailed reports, which may compromise data privacy. But our fourth best IT company in Malaysia on this list IT FIRST is renowned for being reliable. To keep everything running smoothly, they team up with quality vendors and consistently deliver monthly reports and updates to keep you in the loop. Better yet, they make sure your data is 100% secure and confidential.

IT FIRST offers the following IT support services:

• Talent RecruitmentPlacement of Specialists at the Workplace;
• Performance Review and Replacement
• Full Support Coverage
• Security Management
• Policy Enforcement
• Talent Management

5. SRG Asia Pacific

SRG Asia Pacific has garnered long-term trust from their clients for IT support services. Their top-notch software and solutions successfully bring convenience and improve efficiency, helping businesses in Malaysia make wise decisions by letting them monitor customer service data in real time.

Their IT services are especially helpful for businesses who need Automatic Call Distribution (ACD) equipment to manage calls seamlessly.

SRG Asia Pacific provides clients with services like:

• Data Mining
• Database Management
• Telephony Solutions
• Connecting to Clients’ Services
• Voice Loggers

6. Win-Pro Consultancy

 

 

Win-Pro Consultancy is one of the best IT companies in Malaysia offering premium solutions, support, and consulting. Since 1993, they’ve been serving clients in Malaysia and across the APA region. Currently, they’re eyeing a fourth spot in Batam, Indonesia.

They’re dedicated to providing IT managed services to SME (small and medium) businesses as well as multinationals. With years of experience under their belt, Win-Pro’s team of IT specialists strives to help clients hit their goals while delivering exceptional service and support.

Win-Pro specialises in the following:

• Remote Monitoring and Management (RMM)
• Professional Service Automation (PSA)
• Cloud Endpoint Security with Endpoint Detection and Response (EDR)
• IT Service Helpdesk Ticketing
• Remote Control Software
• Centralised IT Documentation
• Team Collaborative Tool
• Project Management

7. SBS Consulting

 

 

If you’re a huge corporation looking for the best IT solutions, SBS Consulting is the best IT outsourcing company in Malaysia to suit your needs. Their team of experts are knowledgeable about corporate laws and regulations, helping your company realise its maximum potential.

Before branching out into IT outsourcing, SBS Consulting started out as corporate consultants, making them ideal for bigger businesses. Even if you’re a start-up planning to expand, their experience can still come in handy. Big or small, size doesn’t matter at all!

This IT consultant company’s service portfolio includes:

• Software Development
• IT Consulting
• Company Registration
• Accounting Services
• Payrolling
• Auditing

8. Swivelt

 

With 25 years of experience, Swivelt is a seasoned IT company in Malaysia that works with both startups and Fortune 500 companies. They’re the ones to go to if you’re after someone who can support your business operations and handle the full customer lifecycle. No matter where you’re based, Swivelt’s got your IT needs covered with multiple global hubs.

What makes them so different from other businesses is that they don’t just focus on one specific IT service. Rather, they offer packages that address a range of business needs, including IT. Here’s what their service packs come with:

• Marketing
• Sales
• Customer Support
• Shared Services

9. Adventus

 

 

Founded in 2005, Adventus believes that smart businesses are what make the world a better place. That’s why they commit themselves to offering excellent IT support that’ll help streamline businesses’ workflow.

They’ve collaborated with top dogs like Deloitte, KPMG, Bank of America, and Heineken—you bet their clientele is diverse. Plus, they’ve got offices all around the world, so no matter where you are, they’ll always be there for you.

Adventus offers:

• Outsourcing of IT Services
• Cloud Cyber Security Solutions
• System Integration & IT Infrastructure
• Telco Financing IT Solutions

10. Rikkeisoft

 

 

If the above companies don’t quite hit the mark for you, hang tight! There are a bunch of other options offering similar or more services. Take Rikkeisoft, for example.

Established in 2012, Rikkeisoft is a Vietnam-based, multi-award winning IT service provider with offices in Japan and Vietnam, followed by reps all over the world. Besides, they’re extending their services to clients across the APAC region, including Malaysia, Singapore, and beyond.

Some of the IT solutions and supports Rikkeisoft offers include:

• Software Development
• Managed IT Services
• Quality Assurance
• Cloud Solutions
• Artificial Intelligence
• Blockchain Solutions

Bottom Line

Selecting the best IT company in Malaysia for your business isn’t easy, especially when the industry is becoming increasingly competitive. Joining forces with a suitable IT service company in Malaysia can help skyrocket your revenue and boost your online presence. If you’re still reading, that means you’re on the right track and getting closer to what you need.

Every business functions differently, so it’s important to find the right fit. So go ahead and choose the best tech partner, leverage technology to your advantage and stay ahead of the competition. Good luck and crush it!